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About Us

Passion may be a friendly or eager interest in or admiration for a proposal,
cause, discovery, or activity or love to a feeling of unusual excitement.

What we really do?

Company Overview

Dombelo.com is Uganda’s largest online mall. We launched in July 2017 and our mission is to become the engine of commerce and trade in Africa.

We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more.

Our range of services are designed to ensure optimum levels of convenience and customer satisfaction with the retail process; these services include our lowest price guarantee, 7-day free return policy*, order delivery-tracking, dedicated customer service support and many other premium services.

As we continue to expand the mall, our scope of offerings will increase in variety, simplicity and convenience; join us and enjoy the increasing benefits.

We are highly customer-centric and are committed towards finding innovative ways of improving our customers’ shopping experience with us; so give us some feedback on help@dombelo.com. For any press related questions, kindly send us an email at info@dombelo.com.

Thank you and we hope you enjoy your experience with us.

*Available for select stores

Our Vision

To be the Engine of Commerce & Trade in Africa and Wolrdwide

Vision

An eye looking at the changes in trend.To be a powerful force for the Economic Growth of Africa

An eye looking at the changes in trend.To connect Africans with each other and the rest of the world through Technology & Commerce.

An eye looking at the changes in trend.To be a company that employees, customers & society are proud of and depend on.

History of Beginning

  • Dombelo, No. 1 online retailer in Africa was established in July 2017 with the aim and vision to become the one-stop shop for retail in Africa with implementation of best practices both online and offline.
  • Dombelo is the largest online retail store in Uganda.
  • Dombelo is under the leadership of founders Shezi Innocent, and in Uganda, Chris Morgan, Kimbowa Flavian. This website is owned and operated by Dombelo Group Uganda, located Connerstone Plaza Kampala, Kampala. Dombelo Online Shopping (company number 80020002562769) is a Private / Company limited by shares, registered In Kampala.
  • At inception we did an average delivery time of a week, today we do Same Day Deliveries
  • Initially starting with 3 employees, Dombelo presently has a staff strength of over 5000 young and entrepreneurial people including our over 800 man strong customer service team available 7 days a week.
  • Deliveries to all regions across Uganda.


Chris Morgan CEO/Founder

Kimbowa Flavian Manager

Kagame Marvin Marketing Manager

Namuli Annet Internal Manger

Kagwa Simon Delivery Director

Ivan Shezi M.Director

What we really do?

Dombelo.com is Uganda’s largest online mall. We launched in July 2017 and our mission is to become the engine of commerce and trade in Africa.

We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more.

Our Vision

We are highly customer-centric and are committed towards finding innovative ways of improving our customers’ shopping experience with us; so give us some feedback on help@dombelo.com. For any press related questions, kindly send us an email at info@dombelo.com.

Thank you and we hope you enjoy your experience with us.

*Available for select stores

History of the Company

  • Dombelo, No. 1 online retailer in Africa was established in July 2017 with the aim and vision to become the one-stop shop for retail in Africa with implementation of best practices both online and offline.
  • Dombelo is the largest online retail store in Uganda.
  • Dombelo is under the leadership of founders Shezi Innocent, and in Uganda, Chris Morgan, Kimbowa Flavian. This website is owned and operated by Dombelo Group Uganda, located Connerstone Plaza Kampala, Kampala. Dombelo Online Shopping (company number 80020002562769) is a Private / Company limited by shares, registered In Kampala.

Cooperate with Us!

We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more

What can we do for you ?”

We are Always Available and Ready 24/7 for Assistance to our Customer Best Quality” We serve a retail customer base that continues to grow exponentially, offering products that span various categories including Phones, Computers, Clothing, Shoes, Home Appliances, Books, healthcare, Baby Products, personal care and much more.”Fastest Delivery” Dombelo Online Shopping offers the Fastest Delivery Services in Uganda, we do SAME DAY DELIVERY

“Customer Care” Over 20M Satisfied Customers”