About us page

Welcome to Dombelo.com – Your Trusted Shopping Companion for Home & Kitchen Appliances, Commercial Bakery Equipment, Televisions, Speakers and much more.

Established in 2019, Dombelo.com emerged as a pioneering force in the e-commerce landscape of Uganda. What began as an online platform has now evolved into a comprehensive shopping experience, blending the virtual and physical realms to meet the diverse needs of our valued customers.

Our Journey:

From our humble beginnings, we recognized the challenges faced by customers in the e-commerce industry across Africa, particularly the issue of trust. In response, we took decisive steps to bridge this gap, opening our first physical showroom at Solar House in January 2023. The positive response from customers encouraged us to reach further heights.

In January 2024, we proudly inaugurated a larger, better-organized showroom at Musisi Complex, Kampala, next to Quality Chemicals after Usafi Market on Entebbe Road. This strategic move not only addressed space constraints but also positioned us as arguably the largest e-commerce company in Uganda, with both the most extensive online platform and prominent physical addresses.

Our Commitment to Trust:

“Shopping Simplified” is not just a slogan; it is the cornerstone of our commitment to providing a trustworthy and seamless shopping experience. Recognizing the importance of trust, we opened our showrooms to allow customers to physically explore and purchase our diverse range of products, including home appliances, kitchen appliances, commercial equipment, and kids’ tablets.

Exceptional Customer Care and Support:

At Dombelo.com, customer satisfaction is paramount. Our dedicated customer care and after-sales support teams are always ready to assist, ensuring a smooth and enjoyable shopping journey for every customer. All our products come with a warranty, reflecting our confidence in the quality we deliver.

Convenience at Your Fingertips:

In our pursuit of becoming the biggest e-commerce website, we understand the importance of convenience. That’s why we offer same-day deliveries nationwide, providing a swift and efficient service that extends to your doorstep. Our seamless payment options, including Cash on Delivery, Mobile Money, and Credit/Debit Card payments, further enhance the ease of your shopping experience.

Join Us on the Journey:

As “Dombelo Company Limited,” we’re not just an e-commerce platform; we’re your trusted shopping companion. Whether you prefer the click of a mouse or the tactile experience of a showroom, we are here to redefine your shopping experience. Join us on this exciting journey, where innovation, trust, and customer satisfaction converge to create a shopping destination like no other. Thank you for choosing Dombelo.com – where your satisfaction is our priority.